Testimonials | Smart Phone Repairs - The Fone Clinic™

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"Having worked in this industry for many years, we have tried many mobile phone repair and service centres. Without a doubt, I can say that amongst the many benefits they provide us, The Fone Clinic™ consistently offer the fastest turnaround for claims. What a difference this has made to our customers! Their friendly, common sense and flexible approach to queries ensures our claimants enjoy the very highest level of service."

Sheraton Services, one of Europe's leading mobile phone insurance administrators, are delighted to have a partnership with The Fone Clinic™. Our aim is to ensure that our customers, when they are unfortunate enough to have to make a claim under their insurance policy, have a fully operational handset back in their possession as soon as possible. Under normal circumstances, The Fone Clinic™ will have repairs and/or replacements completed within 48 hours of their having received the damaged handsets. The Fone Clinic™ also provide us with detailed statistical analysis on a monthly basis. We are impressed by the personal service we receive from all departments within The Fone Clinic™ and look forward to having a long and mutually beneficial relationship in the years to come.

I would like to thank The Fone Clinic™ for the kind and fantastically excellent service that they have given me over the last few months.
They displayed patience, knowledge and good humour throughout. It has been a refreshing change to meet with staff who are unfailingly cheerful despite the many new problems which arose and large number of my visits to the unit. The advice that I have been given has always been impartial and it was dispensed to me even when it was not in the company’s favour. I will continue to recommend you to friends and colleagues and will be sure to use you again should I require your services.

"When I received my mobile phone back after repair, I was delighted to see that the phone had been restored to its original condition. I am extremely grateful for the efforts of The Fone Clinic™ in this regard and pass on my thanks to all the staff involved."

Registered address: 18-20 Parkside Centre, Potters Way, Southend-on-Sea, Essex, SS2 5SJ
JAH Services Ltd trading as the Fone Clinic is registered in the UK, number 3090816.

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Mobile Phone Repair Services

The Fone Clinic is a mobile phone repair centre, specialising in mobile repair services for the insurance industry. We also provide repair services for private individuals, including a same day repair service. We repair all makes of phones including, iphone repairs, Nokia repairs, Motorola repairs, LG repairs, Samsung repairs, Sony Ericsson repairs, smart phone repairs, RIM blackberry repairs, lcd screen repairs and cell phone parts. We carry out high quality repairs for water damaged phones, dropped phones, smashed phone screens, faulty phones, intermittent mobile phone faults, mobile phone charger faults, and are based in Essex, just north of London. We offer the most cost effective repair solution available. Whenever possible we endeavour to repair a mobile phone rather than render it beyond economic viability to do so. All phones that are deemed non cost effective to repair are scrapped in order to preserve the integrity of our service and to prevent the possibility of sub standard, faulty parts re-entering the UK mobile phone market. Our mobile phone scrapping service is environmental and as green as it can be, and no parts from scrapped phones are re used within the repair process unless they can be identified as new mobile phone parts. We do not capture or evaluate and data stored on a mobile phone except for that required during the fault evaluation process, however we recommend that data is removed from the phone prior to sending it to us. The Fone Clinic specialise in mobile phone insurance repairs. We act as an extension to your claims department, minimising costs and maximising the potential for mobile phone repair, with a bespoke high level reporting system offering you over 50 pieces of relevant data regarding each mobile phone claim.

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